FREQUENTLY ASKED QUESTIONS
Where is Raven Wood located and do you have a showroom?
We have two main wood shops in N. Overland Park & Roeland Park. At this time, we do not have a showroom, but we would love to welcome you to view some of our builds in process.
How long does a table typically take to build and deliver?
Our average build time from start to local delivery is 3 weeks. We keep you updated every step of the way with photos and delivery time updates. For tables being shipped out of Kansas City, expect the same, plus 7-14 days in transit.
I do not live in Kansas City, do you ship your tables?
Absolutely, we have partnered with Freight Club to offer truly affordable options for shipping. One of the many reasons we love Freight Club is that they pickup and carefully load straight from our shop and deliver our products with white glove service to our clients. For more questions about shipping, drop us a line.
Can you place hot items on my table?
Due to the natural materials, it is recommended to place hot cookware on hot pads.
How can I clean my table?
Use a soft, warm cloth to clean your table. Mild, natural cleaners may be used. We recommend testing a small section on the bottom of your table before using a new product.
What assembly is required for my new table?
If you are purchasing your table locally, we offer complimentary delivery and white glove service to your room of choice. We take care of assembly at delivery.
For out-of-state shipping, light assembly is required with the option to upgrade to full service from our partners at Freight Club.